What are the rules of etiquette owners e-mail?

What are the rules of etiquette owners e-mail? The increasing prevalence of new technology is changing our lives. More recently, nobody thought about the "mobile" etiquette (the unwritten rules of behavior of mobile phone owners), but now there is such and such, etiquette of correspondence by e-mail about that and I want to tell.

E-mail - a genre because of its privacy diverse, that did not stop to form the five items of good form owner's e-mail address. So:

1) Be sure to answer the letter. This does not mean that you are the person on the other side of the monitor, as a spy, you must call to: "First, first, the relationship ends." It should bring the completed correspondence to the logical finale. Say goodbye to the person, specifying all the details.

2) Do not occurred to her that the field "Subject" is not just given? Subject - key word, which is searching, sorting and others actions. Some perceive the letter without the name spam. I myself have often sinned that left a message without a field filled with "R", but with some time I began to put out the habit of senders of letters and not to fire my friends and family for what he was doing, reformed. As well: opened the box and see on that first note, and what can be left on the best times of network bandwidth. Use a "theme" is always who you were sending or message - a friend or employer.

3) Set the right tone. Example: The letter signed by capital letters. How most people react to this? Immediately rush to read that particular message, although eye-catching hidden, most likely, trifling messedzh. Capital letters in the email - the equivalent of shouting in real life. Capital letters are denoted as reports of an urgent response, in such a way to hurry the employee with the execution of an order favorable to the employer. Do not use smileys. In the correspondence, they are working not just to help address issues, but instead disrupt the working relationship.

4) Mail Forwarding ethical only when the issue requires the involvement of other people for his decision and the letter did not contain confidential information. But most importantly, to the person whose letter you send, was aware of how you dispose of the message.

5) Main: mail should never fully replace personal contact. Freelancing is, of course, an exception - many employers and employees share so many miles that it is easier to use e-mail. But other people would be more polite and, in most cases, more pleasant chat live - to make an appointment to speak from the heart. The distance and, hence, large bills for telephone calls to me, for example, do not play a role, when I want to hear the voice of a loved one, and not see the letters on the screen.